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Experience the Best of Pigeon Forge Shows - Steven Best’s Smoky Mountain Theater

Frequently asked questions about Pigeon Forge Shows at Steven Best’s Smoky Mountain Theater

Q: Where is the theater located?

We’re located at 157 East Wears Valley Road, Suite 12, Pigeon Forge, TN 37863 – in The Shops of Pigeon Forge, right at the corner of Teaster Lane and E. Wears Valley Road.

Q: Is parking available?

Yes! Free parking is available for all guests just outside the theater.

Q: Is the theater accessible for guests with disabilities?

Yes, the venue is wheelchair-accessible with accessible seating available.

Q: How can I buy tickets?

You can purchase tickets by clicking here or by calling our box office at 865-856-1117.

Q: What types of tickets are available?

 We offer two types of seating:

  • General Admission
     
    • First come, first served open seating
    • Eligible for discounts and promo codes
  • VIP Experience
     
    • Reserved front row or second row seating
    • VIP lanyard
    • Autographed photo 
    • Small popcorn
    • 10% off purchases in our Magic Shop 

Q: Are there any discount codes?

Yes! Use promo code SAVE at checkout for $10 off per General Admission ticket when booking online.

Important:

VIP Experience tickets are not eligible for any discounts or promo codes, as they already include premium perks and reserved seating.

Q:What shows are currently playing at the theater?

  • Unbelievable Magic – An award-winning, family-friendly magic and comedy show by Steven Best
  • Cash & The King – A powerful musical tribute to Elvis Presley and Johnny Cash starring Josh Rush

Q:How long are the shows?

Each performance runs approximately 90 minutes, with no intermission.

Q:Are the shows appropriate for kids and families?

Absolutely! All of our productions are clean, high-energy, and designed for audiences of all ages.

Q: Are food and drinks allowed?

Outside food and beverages are not permitted, but concessions (like popcorn, candy, and drinks) are available at the theater.

Q: Can I take photos or videos?

Still photography is allowed, but no video recording is permitted during the performances.

Q: Is there a dress code?

Casual attire is just fine — come comfortable and ready to have a great time!

Refund & Cancellation Policy Refund & Cancellation Policy

Are tickets refundable?

All ticket purchases are non-refundable. All sales are final.

Can I change my reservation?

Yes, if you need to cancel your selected date of purchase, you may choose to:

  • Exchange for a different date
  • Choose an alternate show
  • Receive a credit for a future performance to be selected at a later date 

Ticket credits are valid for one year from the date of issue.

Important:

Requests to cancel and amend a reservation must be made prior to the start time of the selected performance. Calls for cancellation after the performance start time will not be honored.

Please call the box office at 865-856-1117 if you need to amend your reservation.  

Still have questions?

Give us a call at 865-856-1117 or message us by clicking here  

Copyright © 2025 Pigeon Forge Shows - Steven Best’s Smoky Mountain Theater - All Rights Reserved.

  • Write us a review!

EXCLUSIVE OFFER! $10 OFF per Ticket! WEB SPECIAL!

Web Special! Use Promo Code: “Save” at checkout To get $10 OFF per Ticket!

Management Reserves All Rights. Subject to Change and Based on Availability.  Cannot be combined with any other discounts. Must be applied at time of purchase.
Discount not valid for VIP Magic Experience Tickets. 

Buy Tickets NOW!

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